Privacy Policy
Last Updated: 27 October 2026
1. Introduction
Welcome to HomeSeek Realtors. We are committed to respecting your privacy and protecting the personal information you share with us through our website, www.homeseekrealtors.com
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, submit a property enquiry, request a callback, schedule a site visit, or communicate with our team.
By accessing our website or voluntarily providing your information through our enquiry forms and communication channels, you acknowledge the practices described in this Privacy Policy, subject to applicable consent requirements and laws.
2. Information We Collect
We may collect the following categories of information depending on how you interact with our website and services.
2.1 Personal Information
When you submit an enquiry or contact our team, we may collect:
- Full name.
- Mobile number.
- Email address.
- Preferred method of communication.
- Any other information you voluntarily provide through an enquiry form or direct communication.
2.2 Property Preferences
To understand your requirements and assist you with relevant property options, we may collect information such as:
- Preferred property location.
- Type of property you are interested in.
- Approximate budget.
- Preferred property size or configuration.
- Purchase or investment preferences.
- Preferred time for a callback or site visit.
Please avoid sharing sensitive personal or financial information unless it is necessary for a specific service and requested through an appropriate channel.
2.3 Technical and Usage Information
When you visit our website, certain technical information may be collected automatically, depending on the website's configuration and the technologies in use.
This information may include:
- IP address.
- Browser type and version.
- Device type and operating system.
- Pages visited and time spent on the website.
- Referring website or source.
- General website interaction and performance data.
We may use cookies or similar technologies to collect some of this information, subject to applicable requirements and your preferences.
3. How We Collect Information
We may collect personal information through the following methods:
- Property enquiry and contact forms on our website.
- Callback requests and site visit booking forms.
- Phone calls, emails, and WhatsApp communications.
- Information you voluntarily provide during discussions with our team.
- Website cookies, analytics tools, and similar technologies, where implemented.
- Information provided by authorised business partners or other sources where legally permitted.
We aim to collect only the information reasonably necessary for the relevant business purpose.
4. How We Use Your Information
HomeSeek Realtors may use the information collected for the following purposes:
4.1 Responding to Enquiries
To respond to your questions, understand your property requirements, provide requested information, and arrange communication with our team.
4.2 Property Recommendations
To identify and share property options that may match your preferred location, budget, configuration, and other stated requirements.
4.3 Site Visits and Appointments
To coordinate property visits, schedule appointments, and communicate relevant arrangements with you and, where necessary, the relevant developer or property representative.
4.4 Customer Communication
To provide updates relating to your enquiry, requested services, property availability, appointments, or changes relevant to your requirements.
4.5 Marketing and Promotional Communication
Where permitted by applicable law and supported by the required consent, we may send information about new property launches, available properties, offers, and related real estate services.
You may withdraw your consent to promotional communications or opt out at any time through the available communication channels.
4.6 Website Improvement
To understand website usage, improve website functionality, identify technical issues, and enhance the overall user experience.
4.7 Legal and Business Requirements
To maintain appropriate business records, respond to lawful requests, prevent fraud or misuse, and comply with applicable legal obligations.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support functionality, understand visitor behaviour, improve performance, and measure the effectiveness of website content or marketing campaigns.
Cookies may serve purposes such as:
- Essential cookies: Support basic website functionality and security.
- Analytics cookies: Help us understand how visitors use our website.
- Preference cookies: Remember selected settings or preferences.
- Marketing cookies: Help measure advertising performance or support relevant marketing, where implemented and legally permitted.
The actual cookies used depend on the website's configuration and the third-party services integrated into it.
You can manage cookies through your browser settings and any cookie preference controls made available on the website. Disabling certain cookies may affect some website features.
6. Sharing of Personal Information
HomeSeek Realtors does not intend to sell personal information to third parties.
We may share relevant information with the following categories of recipients when necessary for the purposes described in this policy and where legally permitted:
6.1 Property Developers and Sellers
If you enquire about a particular property or request a site visit, we may share the necessary contact details and property preferences with the relevant developer, seller, owner, or authorised representative to facilitate your request.
6.2 Service Providers
We may engage third-party service providers to support website hosting, technical maintenance, communication, customer relationship management, analytics, or other business operations.
Such providers may process personal information on our behalf, subject to applicable contractual and legal requirements.
6.3 Professional Advisers
Where necessary, information may be shared with legal, accounting, compliance, or other professional advisers for legitimate business purposes.
6.4 Legal and Regulatory Authorities
We may disclose information where required by applicable law, a valid legal process, or a lawful request from a competent authority.
6.5 Business Transfers
If our business undergoes a merger, restructuring, acquisition, or transfer of relevant assets, personal information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.
We aim to limit disclosures to information reasonably necessary for the relevant purpose.
7. Third-Party Websites and Services
Our website may contain links to third-party websites, including property developers, project websites, and external service providers.
These websites may have their own privacy policies, data collection practices, and terms of use.
HomeSeek Realtors does not control the privacy practices of independent third parties. We encourage you to review their privacy policies before sharing personal information with them.
If you choose to interact directly with a developer, seller, or external service provider, the information you provide to that party may be governed by its own privacy policy.
8. Data Storage and Security
We take reasonable measures to protect the personal information entrusted to us against unauthorised access, disclosure, alteration, loss, or misuse.
Depending on the systems and services in use, these measures may include access restrictions, security controls, appropriate technical safeguards, and other reasonable organisational practices.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
You should exercise caution when sharing personal information online and avoid sending sensitive information through unsecured communication channels.
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including responding to enquiries, providing requested services, maintaining relevant records, resolving disputes, and meeting applicable legal obligations.
The retention period may vary depending on the type of information, the nature of the enquiry, our ongoing relationship with you, and applicable legal requirements.
When personal information is no longer required, we will take reasonable steps to delete it, anonymise it, or otherwise dispose of it securely, subject to applicable law and legitimate record-retention requirements.
10. Your Privacy Rights
Subject to applicable law, you may have rights concerning the personal information we hold about you.
These may include:
- Access: Request information about the personal data we process about you.
- Correction: Request correction of inaccurate or incomplete personal information.
- Erasure: Request deletion of personal information where legally applicable and where retention is not otherwise required.
- Consent withdrawal: Withdraw consent for processing activities that rely on your consent.
- Marketing opt-out: Request that we stop sending promotional communications.
- Grievance redressal: Raise concerns regarding the handling of your personal information.
To exercise an applicable right, please contact us using the details provided in the Contact Us section below.
We may need to verify your identity before processing certain requests. Requests will be handled in accordance with applicable law, including any lawful limitations or exceptions.
11. Children's Privacy
Our website and real estate enquiry services are intended primarily for individuals who are legally capable of entering into relevant property-related arrangements.
We do not knowingly seek to collect personal information from children in circumstances where doing so would be contrary to applicable law.
If you believe a child has provided personal information to us inappropriately, please contact us so that we can assess the matter and take appropriate action in accordance with applicable law.
12. Marketing Communications and Opt-Out
We may contact you regarding property enquiries, requested information, appointments, or related services.
Promotional messages will be sent only in accordance with applicable consent, communication, and marketing requirements.
If you no longer wish to receive promotional communications, you may:
- Use the unsubscribe option, where available.
- Reply with an opt-out request through a supported communication channel.
- Contact us directly to request that promotional communications stop.
Withdrawing consent for promotional communication will not necessarily prevent us from sending essential service-related messages or communications required by law.
13. Third-Party Analytics and Advertising
We may use third-party analytics or advertising services to understand website traffic, measure campaign performance, or improve our marketing activities, if such services are implemented.
These providers may use cookies, pixels, or similar technologies in accordance with their own policies and the applicable configuration and consent settings.
We will handle relevant data collection and sharing in accordance with applicable legal requirements.
If you wish to understand how a particular third-party service processes your information, we encourage you to review that service provider's privacy policy.
14. Cross-Border Data Processing
Some of our website hosting, communication, analytics, or other service providers may process information using infrastructure located outside your state or country.
Where personal information is transferred or processed across borders, we will take the measures required under applicable Indian law and other applicable legal requirements.
15. Legal Compliance
HomeSeek Realtors aims to handle personal information in accordance with applicable Indian data protection and privacy laws, including the Digital Personal Data Protection Act, 2023, and relevant rules and provisions to the extent in force and applicable.
The processing of personal information will be subject to the legal requirements, applicable commencement provisions, and obligations relevant to the particular activity.
Where required, we will obtain consent, provide relevant notices, and honour applicable rights and obligations.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, website features, technology, or legal obligations.
Any revised version will be published on this page with an updated revision date.
We encourage you to review this page periodically to remain informed about our privacy practices.
Where required by applicable law, we will provide additional notice or seek consent for material changes.
17. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, you may contact us using the details below.
HomeSeek Realtors
Address: FF 112–112A, The Clarion Centrum Plaza, Near Sector 54 Rapid Metro Station, Golf Course Road, Gurugram, Haryana – 122002, India.
Phone: 9990940505, 9999257133, 9711025644
Email: enquiry@homeseek.in
Website: www.homeseekrealtors.com
Please include sufficient information in your request to help us understand and respond to your concern.
Your privacy matters to us. HomeSeek Realtors is committed to handling personal information responsibly and transparently in accordance with applicable law.